Privacy Policy
Zeenat Fashion – Privacy Policy
At Zeenat Fashion, we value your trust and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding it.
🔒 1. Information We Collect
When you shop with us, we may collect:
- Personal details: Name, phone number, email address, shipping/billing address
- Order information: Products purchased, order history, payment method (we do not store full card details)
- Device/browsing data: IP address, browser type, pages visited, time spent on site (via cookies)
- Communication data: Messages you send us via email, WhatsApp, or contact forms
📦 2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations, shipping updates, and tracking details
- Respond to customer support queries
- Improve our website, products, and shopping experience
- Send promotional offers and updates (only if you've opted in — you can unsubscribe anytime)
- Prevent fraud and verify orders (especially for Cash on Delivery)
🍪 3. Cookies
Our website uses cookies to:
- Keep items in your cart as you browse
- Remember your preferences (currency, language)
- Understand site traffic and improve performance
You can disable cookies in your browser settings, though some site features may not work properly without them.
🤝 4. Sharing Your Information
We do not sell your personal information to third parties. We only share necessary data with:
- Courier/delivery partners – to fulfill and deliver your order
- Payment processors – to securely process online payments
- Shopify (our e-commerce platform) – to operate our store securely
All third parties are required to protect your data and use it only for the purpose of serving your order.
🛡️ 5. Data Security
- We use secure, encrypted connections (SSL) to protect your data during checkout
- Access to customer information is limited to authorized staff only
- We do not store your complete payment card details on our servers
👤 6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate information
- Request deletion of your data (subject to legal/order record requirements)
- Opt out of marketing emails/SMS at any time
🧒 7. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
🔄 8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a revised date.
📞 9. Contact Us
Have questions about how we handle your data?
Email: support@zeenatfashion.store
We're here to help and ensure your information stays safe with us.