Shipping policy

Zeenat Fashion – Shipping Policy

Welcome to Zeenat Fashion! We’re committed to delivering your stylish purchases quickly, safely, and reliably. Here’s everything you need to know about our shipping process:

🛍️ 1. Shipping Locations

We proudly deliver across:

• All over Pakistan

• International shipping (selected countries – contact support for details)

🚚 2. Shipping Charges

Domestic (within Pakistan)

• Free standard shipping on orders over PKR 2,500

• Flat rate shipping PKR 250 for orders under PKR 2,500

International

• Calculated at checkout based on destination & package weight

• Affordable and competitive shipping rates

⏱️ 3. Delivery Timeframes

Domestic Orders:

• Karachi, Lahore, Islamabad & major cities: 2–5 business days

• Smaller towns / remote areas: 4–7 business days

International Orders:

• Worldwide delivery: 7–21 business days (varies by country)

Note: During peak seasons or holidays, delivery times may be slightly extended.

📍 4. Order Processing

• Orders are processed within 24–48 hours (excluding weekends & holidays)

• You’ll receive an order confirmation email/SMS immediately after placing your order

🔔 5. Tracking Your Order

• Once your order ships, you’ll receive a tracking number

• Track it anytime for live updates on delivery status

🔄 6. Missed Delivery / Address Issues

If delivery fails due to incorrect address or missed delivery:

• We’ll contact you for confirmation

• Additional shipping charges may apply for reshipment

🛡️ 7. Lost or Damaged Items

• If your order is lost or arrives damaged, contact us within 3 days

• We’ll help with a replacement or refund after verification

📞 8. Customer Support

Have questions about your shipment?
Email: support@zeenatfashion.store
We’re here to help you with fast, friendly support!